Overview
Sainsbury’s was the first major British supermarket to open a bank, commencing trading in February 1997. Sainsbury’s Finance provides a range of quality products including insurances, credit cards, savings and loans. Our proposition is to make shopping more rewarding by offering our customers great products at fair prices, while consistently rewarding shoppers for their loyalty.
Sainsbury’s Finance benefits from a fantastic, trusted brand which enables it to combine the shopping experience with personal finance, offer a range of products at a price and service beyond the reach of most traditional financial providers. Indeed our products consistently top Best Buy tables and regularly win awards for quality, price and service.
Key facts:
- Sainsbury’s Finance is a joint venture with J.Sainsbury plc and Lloyds Banking Group
- It has access to over 19 million customer shopping visits per week via Sainsbury's stores
- It has around 1.5 million active customers
- It receives over 3.5 million customer calls to our call centres every year; and has over 1 million website visits every month
- It has won over 40 industry awards for the competitiveness and customer service of its customer offers
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