| 2007 |
| 'Best Overall Online Provider', Your Money |
| 'Best Online Travel Insurance Provider', Your Money |
| 'Best Online Life Insurance Provider', Your Money |
| 'Your Money Most Competitive Term Assurance Direct Provider 2007', Moneyfacts |
| |
| 2006 |
| 'Most Competitive Term Assurance Direct Provider' Moneyfacts |
| 'Best Credit Card Provider (Introductory Rate)', Moneyfacts |
| 'Best Online Life Insurance Provider', Your Money |
| 'Best Direct Life Insurance Provider', Your Money |
| 'Best Online Pet Insurance Provider', Your Money |
| 'Best New Credit Card Product of the Year', The Credit Card Awards |
| |
| 2005 |
| 'Web Marketing Association 'Best Bank Website'', Web Marketing Association |
| 'Best Online Pet Insurance Provider', Your Money |
| 'Best Direct Pet and Direct Travel Insurance Provider', Your Money |
| 'Best Credit Card Provider (Introductory Rate)', Moneyfacts |
| 'Most Competitive Term Assurance Provider', Moneyfacts |
| |
| 2004 |
| 'Best Overall Provider', Your Money |
| 'Best Online Life & Online Travel Insurance Provider', Your Money |
| 'Best Direct Pet Insurance Provider', Your Money |
| 'Best 100% Mortgage Provider', Moneyfacts |
| |
| The best of 2003 and earlier |
| 2003 'Best Overall Provider', Your Money |
| 2004 & 2003 'Best Direct Personal Loans Provider', Your Money |
| 2003 'Best Direct Home & Travel Insurance Provider', Your Money |
| 2003 & 2002 'Top Lender of the Year', What Mortgage |
| 2002,2001 & 2000 'Best Internet Personal Loans Provider', Your Money |
| 2001, 2000 & 1999 'Best Direct Home & Contents Insurance Provider' Your Money |
| 1999 'Best Direct Home Insurance Provider', Your Money |
| 1997-98 (mortgages) Your Mortgage 'Editor's Special Award' |
